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None of search works...

Updated: 21 May 2010 | 1 comment
Robert Primozic's picture
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for one user after upgrading from EV2007 SP4 to EB 8 SP2.  Access to archived item in Outlook works fine, but user can not search for items in Search Vaults, Search Web App, Archive Explorer, can not see Expiry report... In Archive Explorer user sudenly see almost all archives in organization, but he can not access them. EV write down an error in event that user DOMAN\Administrator wants to search archive and he has no rights on DOMAIN\USERx archive.
I also check archives for inherited permissions and non of the archives has permissions set for ADMINISTRATOR neither for that user...

For all other users Archive Explorer, Expiry report... works fine.
Befor upgrade today I have to patch Windows 2003 server to SP2 and also I did move databases from SQL2000 to SQL2005.

Does have any idea what to do?

Robert

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TonySterling's picture
04
Aug
2009
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if this user logs into a

if this user logs into a different machine does the behaviour follow them?

If not, on the users machine open Control Panel>User Accounts> Advanced Tab>Manage Passwords and see if there is anything there for the EV WebApp alias.

Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK