Endpoint Protection

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  • 1.  Norton 2009 False Positives

    Posted Aug 25, 2009 04:55 PM
    I am a software developer working for a small-medium sized software company. Recently our customers who have Norton 2009 have been getting warning/quarentines related to a couple of our applications (exe's). My only option right now is to have our customers remove Norton and avoid that product in the future. Can I submit our applications to symantec for review to avoid this mess. What is my next step. What do I need to do to get Norton 2009 from going all "false-positive" on our applications? Who do I contact at symantex to resolve this? Thanks in advance for your help.


  • 2.  RE: Norton 2009 False Positives

    Posted Aug 25, 2009 04:56 PM
    You can make a false positive submission here -

    https://submit.symantec.com/false_positive/index.html

    For future reference, this is the Enterprise Forum. Please use the Norton Community for posting questions regarding Norton products.

    http://community.norton.com/norton/

    Cheers,
    Thomas