Norton AV false warnings
We distribute a basic software package that is really just a collection of html and word files using a standard .exe install
However, customers of ours with different installs of Norton AV get warning messages, please see below.
What is the best way/process to deal with this?
Can we submit our package to Norton?
On computers as of
26/09/2012 at 10:36:37
Number of users in the Norton Community that have used this file: Unknown
____________________________ Unknown This file release is currently not
This file risk is medium.
Threat type: Insight Network Threat. There are many indications that this
file is untrustworthy and therefore not safe ____________________________