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Norton Endpoint Protection See's McAfee Virus Scan As Threat.

Created: 19 Jul 2012 | Updated: 03 Sep 2012 | 7 comments
HT0271's picture
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This issue has been solved. See solution.

i curently have norton endpoint protection installed on my pc along with mcafee virus scan enterprise.it blocks mcafee virus scan from scanning my computer. i want both programs on my PC 

i tryed to make a tamper protection exception but there is no option to do that

the message that pops up is a tamper protection message

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Brian81's picture

I would expect this happen since it's never recommended to run 2 AV scanners on the same system.

Try a second opinion scanner such as Malwarebytes, Hitman Pro, Super Antispyware.

You should post this on the Norton Community forum for better support:

http://community.norton.com/

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Mohan Babu's picture

It is not recommended to run 2 AV scanners on the same system.

IT will conflict with each other. Same happening in you case.

I have seen lot of case unable to install Antivirus because of other AV scanner installed..

 

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

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P_K_'s picture

----Microsoft recommends that you have only one anti-virus program installed on your computer."If we have more than on AV running on the machine you would run into performance issue. As both we take resources. There is no harm in haveing two AV, but I feel it is not a wise move

This is what Symantec says http://www.symantec.com/business/support/index?page=content&id=TECH104806

Symantec strongly recommends that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. Your best defense against computer viruses and malicious programs is to keep your virus definitions up to date, and run Norton AntiVirus Auto-Protect. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time. (The Norton AntiVirus module that is active in memory is named Auto-Protect. Other antivirus programs will have different names for this function.)

Good article to read

http://www.security-faqs.com/why-shouldnt-i-install-more-than-one-antivirus-program-at-a-time.html

http://www.worldstart.com/more-than-one-antivirus-good-or-bad/

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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HT0271's picture

Yes thank you for all the responses i know its not good to have 2 AV'S, and i will just uninstall one of them i guess. and where is SEPM i do not have it installed on my computer and i cant find no where to download it on nortons website. Does anyone know??

 

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P_K_'s picture

If it is a standalone client in where you have SEP installed , then SEPM is not needed.

But if you more clients and you want them to be managed then we need SEPM.

Please go to the following  site :https://fileconnect.symantec.com/

Enter the Serail No of the product.and download the CD where you would have the excutable for SEPM

Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control

http://www.symantec.com/docs/TECH103088

 

 

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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Mohan Babu's picture

 

Follow this article and enter the serial number to download the SEPM installation

Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control

http://www.symantec.com/docs/TECH103088

 
 

 

If this post resolved your issue mark them as resolved.
Thanks in advance!!!

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

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Mohan Babu's picture

 

Symantec Endpoint Protection 12.1: Installing the Manager for the first time and deploying clients

http://www.symantec.com/docs/TECH163580

 

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

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