Norton Ghost 14 Recovery Disk Problem
Created: 16 Apr 2008 • Updated: 03 Nov 2010 | 12 comments
I got a blue screen of death when I tried to create a Symantec Recovery Disk using Norton Ghost 14.0. I use Windows XP - SP2. I had this problem twice. For the 2nd attempt I turned off Zone Alarm, Spyware Doctor and disconnected my Internet connection. All were on fir the 1st attempt. The error message on the first attempt did say I should turn off all virus software which could interfere.
The message appearing on the blue screen of death is: Stop: 0X00000024.
Otherwise Norton is running fine as I did a full "C" drive backup and a File and Folder backup. I did have to turn off copying bad sectors to get through the full "C" drive backup without any errors. Thus, it is possible that bad sectors on my hard disk may be interfering with the creation of the Recovery Disk.
I placed the original Norton Ghost 14 System disk in the CD Drive and exited its splash screen after it activated. I ran the Create Recovery Disk process from my Norton Ghost 14 on my hard drive. Maybe I should have not exited the Norton startup splash screen.
When I ran the process, program said I had drivers missing from the original Norton disk and said I should create a Symantec Recovery Disk.
Is there anything I should do here to make it work?
Thanks in advance for any help you can render.