Have Norton Antivirus 8.0 on desktop.  Tried to remove using the Add/Remove feature.  Starts to uninstall and then "hangs up."   No matter what I do I cannot get the A/R feature to uninstall.  So, I downloaded the remove tool from this site.  It starts to run and then a screen comes up that says that Norton 8.0 is running and I need to use the A/R feature to uninstall before I can use the Norton Removal Tool.  I thought the removal tool WAS for use when you couldn't use the A/R tool.  I don't know what to do now.