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Not able to charge iphone when blocked using device control ..able to charge blackberry

  • 1.  Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 25, 2013 12:39 PM

    HI ,

     

    I am not able to charge my IPHONE after USB device are blocked . From what i know after coming to WIndows 7 ... charging for phone is allowed ...

     

    I am able to charge the blackberry but not able to charge IPHONE ... any idea ...

     

    Abhishek

     

     

     



  • 2.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Broadcom Employee
    Posted Jul 25, 2013 12:43 PM

    https://www-secure.symantec.com/connect/forums/charging-has-blocked#comment-6293041

    check this link

     



  • 3.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 25, 2013 12:47 PM

    See here

    Smart phones and Application and Device Control in Symantec Endpoint Protection

    Article:TECH147791  |  Created: 2011-01-10  |  Updated: 2013-01-31  |  Article URL http://www.symantec.com/docs/TECH147791

    http://www.symantec.com/connect/forums/block-iphone-not-its-charge

     



  • 4.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 25, 2013 02:14 PM

    Does this hold good with windows 7 also ... i had heard charging of phones work in windows 7 .... if so except iphone all other phones wd charge ... a lil confused here ...



  • 5.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 25, 2013 02:23 PM

    The article seems to imply all supported versions of Windows.



  • 6.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Trusted Advisor


  • 7.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 27, 2013 01:57 AM

    Does it hold good for blackberries also ...or it allows to charge blackberries ...becaue in anroid phones i know there is a charge only feature ..... where device device does not need to be detected for charging .....



  • 8.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Jul 29, 2013 05:49 AM

    any suggesstions regarding the blackberries ??



  • 9.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Trusted Advisor
    Posted Jul 29, 2013 09:03 AM

    Hello,

    Here is an article which describes the OS's currently supported by Symantec's current Enterprise mobile security product, Symantec Endpoint Protection Mobile Edition 6.x (SEPME 6.x):

    Operating Systems Support for Symantec Mobile Security Products
    Article: TECH102048   |  Created: 2006-01-16   |  Updated: 2010-12-17   | 
    Article URL http://www.symantec.com/docs/TECH102048

    If you would like to voice your interest in a product for Blackberry, please do vote for the following:

    Add Blackberry Support to Symantec Endpoint Protection Mobile Edition
     https://www-secure.symantec.com/connect/ideas/add-blackberry-support-symantec-endpoint-protection-mobile-edition

    Hope this helps!  Please do update the thread with any additional questions.



  • 10.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Aug 23, 2013 05:27 AM

    This may shed some light on the issue:

    How to block or allow device's in Symantec Endpoint Protection
    https://www-secure.symantec.com/connect/articles/how-block-or-allow-devices-symantec-endpoint-protection

     

    Note: on Windows 2000, XP and 2003 if you disable a USB device with SEP's Device Control then the operating system will power down the device.  Devices such as Androids, iPods, cameras and other types of portable devices will not be able to get charged.  On newer operating systems such as Windows Vista, Windows 7 and 2008 the operating system will allow the devices to receive power even if they are disabled.

     Please update this thread with news if this haas helped!  &: )



  • 11.  RE: Not able to charge iphone when blocked using device control ..able to charge blackberry

    Posted Aug 23, 2013 07:27 AM

    I  know but Iphone doesnt even charge on Windows 7 ... thats because there is no charge only mode in it ....like blackberry /anroid ....

     

    So Iphone wont charge if USB is blocked ...

    Abhi