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Not able to configure Symantec DLO7.5 Deduplication server

Created: 09 Oct 2013 | 3 comments
monsur's picture

Hi all ,

I have a installed Symantec DLO 7.5 softwares in a windows server 2012 machine .I need to configure deduplication server in dlo but getting an error while configuring. error is "the dedup details you have entered is invalid or their is no dedup server is running at the sepcified location" (Screenshot attached)

So i need a solution for this error .

Waiting for the response ....



Operating Systems:

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Santhosh_Bhanda's picture


Check whether the Dedupe Server is in ‘Active’ state.

Enter the following URL in the browser.

HTTPS://DedupeServerHostName\IP:8443 OR


Moofongo's picture

Make sure the SQL Server Browser service is running -- the DLO uses port 1434 or 1435 -- if this service isn't running it can cause the error you received.

Vishal Shinde's picture


Please respond to Santhosh's comment posted earlier. further Plan of action depends on the outcome of the suggested steps.

Kind regards,


Vishal Shinde

Sr.Learning Consultant

Symantec Education Services