Endpoint Protection

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  • 1.  Not able to give full symantec scan

    Posted Jul 08, 2014 06:05 AM

    Hello,

    We are using sep 11.06,I'm not able to give full symantec scan,it is showing error message.

    error is :server is busy:this action is not completed because other program is busy.choose swith to activate the busy program and correct the problem.



  • 2.  RE: Not able to give full symantec scan

    Posted Jul 08, 2014 06:08 AM

    thats an old version, install that latest 11.0.7 or do a uninstall /reinstall



  • 3.  RE: Not able to give full symantec scan

    Posted Jul 08, 2014 07:44 AM

    Check the thread solution, hope it help you to resolve your problem

    https://www-secure.symantec.com/connect/forums/client-gives-server-busy-message-scan#comment-4085751

    You are running to old version, my suggestion is to upgrade the SEPM in 12.x

    12.1 RU4 MP1a is latest and you have to direct upgrade.

    How to upgrade your SEP11 license to SEP12 online

    http://www.symantec.com/docs/HOWTO56030

    http://www.symantec.com/connect/articles/sepm-11x-sepm-121-upgrade-process-graphical-overview-embedded-database

    Symantec Endpoint Protection 12.1.4.1a is now available

    Article:AL1555  | Created: 2014-04-17  | Updated: 2014-04-17  | Article URL http://www.symantec.com/docs/AL1555


  • 4.  RE: Not able to give full symantec scan

    Posted Jul 08, 2014 08:09 AM

    Reboot the machine and try again