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Not able to import customized collector

Created: 08 Jul 2013
patriot3w's picture
I was trying to import the customized collector, but failed with below error, however my colleague was able to do that, we are using the same source, any idea?
 
Thank you.
 
FATAL 2013-07-09 10:13:48,189 com.symantec.cas.ucf.util.XmlUtils Thread-4 org.xml.sax.SAXParseException: Content is not allowed in prolog.
line = 1 col = 1
org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1414)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1039)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:235)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:428)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$1.run(ConfigToolFrame.java:336)
ERROR 2013-07-09 10:13:48,190 com.symantec.cas.ucf.configtool.ConfigToolFrame Thread-4 Error loading installation packages
java.lang.IllegalArgumentException: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:712)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:428)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$1.run(ConfigToolFrame.java:336)
Caused by: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:97)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
... 4 more
Caused by: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:249)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
... 8 more
ERROR 2013-07-09 10:13:48,191 com.symantec.cas.ucf.configtool.ConfigTool AWT-EventQueue-0 One of the threads (Thread[AWT-EventQueue-0,6,main]) has an uncaught exception
java.lang.NullPointerException
at com.symantec.cas.ucf.configtool.ConfigToolFrame$3.run(ConfigToolFrame.java:455)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:597)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
FATAL 2013-07-09 10:13:48,212 com.symantec.cas.ucf.util.XmlUtils Thread-4 org.xml.sax.SAXParseException: Content is not allowed in prolog.
line = 1 col = 1
org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1414)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1039)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:235)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:428)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$1.run(ConfigToolFrame.java:336)
ERROR 2013-07-09 10:13:48,212 com.symantec.cas.ucf.configtool.ConfigToolFrame Thread-4 Error loading installation packages
java.lang.IllegalArgumentException: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:712)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:428)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$1.run(ConfigToolFrame.java:336)
Caused by: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:97)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
... 4 more
Caused by: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:249)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
... 8 more
ERROR 2013-07-09 10:13:48,213 com.symantec.cas.ucf.configtool.ConfigTool AWT-EventQueue-0 One of the threads (Thread[AWT-EventQueue-0,6,main]) has an uncaught exception
java.lang.NullPointerException
at com.symantec.cas.ucf.configtool.ConfigToolFrame$3.run(ConfigToolFrame.java:455)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:597)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
FATAL 2013-07-09 10:13:51,959 com.symantec.cas.ucf.util.XmlUtils pool-2-thread-1 org.xml.sax.SAXParseException: Content is not allowed in prolog.
line = 1 col = 1
org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:174)
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:388)
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1414)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1039)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:235)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$16.call(ConfigToolFrame.java:1682)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$16.call(ConfigToolFrame.java:1669)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
ERROR 2013-07-09 10:13:51,959 com.symantec.cas.ucf.configtool.ConfigToolFrame pool-2-thread-1 Error loading installation packages
java.lang.IllegalArgumentException: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:712)
at com.symantec.cas.ucf.configtool.io.CollectorIOProcessor.loadCollector(CollectorIOProcessor.java:122)
at com.symantec.cas.ucf.configtool.ConfigToolFrame.loadCollectorWithWarnings(ConfigToolFrame.java:446)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$16.call(ConfigToolFrame.java:1682)
at com.symantec.cas.ucf.configtool.ConfigToolFrame$16.call(ConfigToolFrame.java:1669)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.io.IOException: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:97)
at com.symantec.cas.ucf.util.XmlUtils.parseEncodingXML(XmlUtils.java:132)
at com.symantec.cas.ucf.configtool.datamodel.InstallationPackageModel.openSchemaXml(InstallationPackageModel.java:220)
at com.symantec.cas.ucf.configtool.datamodel.sesa_2_0.InstallationPackage_2_0.loadFromFiles(InstallationPackage_2_0.java:296)
at com.symantec.cas.ucf.configtool.datamodel.CollectorModel.loadAllInstallationPackages(CollectorModel.java:695)
... 9 more
Caused by: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:249)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:284)
at com.symantec.cas.ucf.util.XmlUtils.parseXML(XmlUtils.java:92)
... 13 more
 
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