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Not able to insatll client binaries on Linux Red Hat Platform

Created: 22 Jan 2013 • Updated: 05 Mar 2013 | 6 comments
This issue has been solved. See solution.

I'm not able to install client binaries on client machine

Its giving me errors : Unable to install binaries on incorrect platform  (Test policy Client : Linux IA-64 RedHat206

My Client OS version is Linux  2.6.18-194.el5 #1 SMP Fri Apr 2 14:58:14 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux ,

Red hat release CentOS release 5.5 (Final)

Master , Media Netbackup  Version 7.5.0.4

Mater media OS version : Solaris 10

 

 

Comments 6 CommentsJump to latest comment

Marianne's picture

Are you trying to push install from the master?

Have you loaded (and patched)  Linux client binaries on Solaris master?

If so, it seems you have selected incorrect client platform in Test policy:
Linux IA-64

See Client Selections for Backup Policies in NBU OS Compatibilty List:

CentOS 5 needs Client Selection of Linux,RedHat2.6.18 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
William Jansen van Nieuwenhuizen's picture

Hi

Just the otherday I encountered a similar problem at a client. We found that if the install path(or folders) contained spaces, the install/upgrade would fail. Could you perhaps post the 'pwd' commands output from the install path?

Best of luck
William

Saif Saad's picture

I had selected Linux IA-64 RedHat2.6 from  the drop down list and tried to push the binaries from the master server .

And I 've already mentioned the Clinet OS version previously.

I had run the command : uname -a to check the OS /version

Linux  2.6.18-194.el5 #1 SMP Fri Apr 2 14:58:14 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux ,

Can u suggest me , what should  I select from the dropdown list . 

Marianne's picture

I have mentioned correct Client selection in my previous post:

See Client Selections for Backup Policies in NBU OS Compatibilty List:

CentOS 5 needs Client Selection of Linux,RedHat2.6.18 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Crux777's picture

IA64 is not x86_64 . IA64 is for Intel Itanium  CPUs....   Your client is Intel x86_64 or AMD 64 bit..