Endpoint Protection

Hi,

Earlier I had 12.1.3xxxx & now im trying to install latest SEP 12.1.1400.4126 on SErver 2003 std sp2, but installation fails & roll back.

I did manual uninstallation of old version & tried new version, but it fails & roll back

Tried cleanwipe & but it gives error, I chcked other threads but couldnt find any answers to fix the issue.

CleanWipe.log

C:\WINDOWS\Temp\CleanWipe_201406031744125\SepRemovalToolNative_x86.exe.
2014-06-03T12:18:15.572Z ERROR Failed to initialize SEPRemovalToolNative. WaitForSingleObject returned 258. Last error: 0. Check C:\WINDOWS\Temp\CleanWipe_201406031744125\SepRemovalToolNative_x86.log file.

SepRemovalToolNative_x86.log

2014-06-03T12:17:12.751Z FATAL Parent is not trusted.
2014-06-03T12:18:32.404Z INFO  Starting...
2014-06-03T12:18:32.436Z FATAL Parent is not trusted.

 

again if I install old version 12.1.3001.65 it installs without any issue.

 

 

 

 

It's issue reported lot of threads in latest sep 12.1.4x please see below articles. Symantec Endpoint Protection 12.1 RU4 installation or migration on Windows fails due to outdated root certificate Article:TECH217284|Created: 2014-05-06|Updated: 2014-05-15|Article URL http://www.symantec.com/docs/TECH217284

Thanks for the help...After referring article I was able to install ..