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Not able to install SEP on windows 2000

Created: 26 Aug 2010 | 8 comments
Revenge's picture
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I was not able to install SEP MR5, SEP MR6A & SEP MR6 MP1.
Check the attach file & log for the same.

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Mahesh Roja's picture
Mahesh Roja
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

Try this 

http://support.microsoft.com/kb/226494

If this Info helps to resolve the issue please Mark as Solution

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Revenge's picture
Revenge Partner Accredited
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

Not any effect.

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P_K_'s picture
P_K_ Trusted Advisor
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

LUCA: C:\DOCUME~1\sunil\LOCALS~1\Temp\GWTSPNNA\LiveUpdate\lucheck.exe
LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 100
Action ended 11:38:26: InstallFinalize. Return value 3.

Try the step in  sequence:

1.Uninstall Live update ( If it is there in Add Remove program)

2. Delete the following folders (if they exist):
  C:\Program Files\Symantec
  C:\Program Files\Symantec Antivirus
  C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

3.  Install LiveUpdate by running the following file from CD1: \SEP\LUSETUP.EXE

4. Install Symantec Endpoint Protection. from CD 1\SEP Folder\Setup.exe ( as an unmanged Client )

Follow the steps to make the Client managed

How to change a Symantec Endpoint Protection client from unmanaged to managed
 
1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
2. On the client computer , click Start > Run, type smc -stop, and click OK.
3. Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.

4. Click Start > Run, type smc -start, and click OK

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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Revenge's picture
Revenge Partner Accredited
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

not any result with above suggest task. but i was installed SEP MR4 MP2. also i face another issue system auto protect showing malfunction. i have restart all Symantec services but still not any result. also reboot server.

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Mahesh Roja's picture
Mahesh Roja
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

Is there any other antivirus running before installing SEP ?

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Revenge's picture
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Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

no. but right now is working fine. 

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Vikram Kumar-SAV to SEP's picture
Vikram Kumar-SAV to SEP Symantec Employee Accredited
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

So right now is it installed and working fine ??

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

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Vikram Kumar-SAV to SEP's picture
Vikram Kumar-SAV to SEP Symantec Employee Accredited
Not able to install SEP on windows 2000 - Comment:26 Aug 2010 : Link

Its looks like you were having liveupdate registration problems..you could have tried removing liveupdate components from dcomcnfg

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

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