Hello everyone , Version of SEPM is 12.1 . I am unable to login into SEPM console when I try to login it gives the following errors.

" Make sure that the server is running and your session has not timed out.
If you can reach the server but cannot log on, make sure that you provided the correct parameters.
If you are experiencing network issues, contact your system administrator."

" "Failed to connect to server. Make sure that the server is running and your session has not timed out."

What logs should I look into fix this problem . Your help would be highly appreciated. Thanks

SEPM is on Server 2003 OS . DB is on SQL 2000 diffrent computer. All SEPM services showing as started

what logs am I supposed to look into to identify and dignose the problem to fix this ? Thanks

Enable the logging and try starting the service

http://www.symantec.com/business/support/index?page=content&id=TECH102413&locale=en_US

first check if you are able to connect to the DB, post the catalina.out log

Rafeeq how can I check if SEPM is able to connect to the DB ? is there some command or tool which I can run to check this connectivity ? Thanks

Check the odbc as per this document

The Symantec Endpoint Protection Manager service doesn't stay started

http://www.symantec.com/business/support/index?page=content&id=TECH95362

thanks for replies I will check that and post back the result.

Enable debugging, post the scm-server0.log file

How to debug the Symantec Endpoint Protection Manager