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Not able to open Altiris Console

Created: 19 Dec 2012 | 6 comments

I had some issues with deployment solution so for that i rebuilt the particular solution.once done with repairing when i tried to lauch Symantec Management Console 7.1,its not getting opened.

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Ashish-Sharma's picture

Hi,

Check this

Symantec Management Server Error, cannot open Altiris console

Article:TECH41540  |  Created: 2009-02-27  |  Updated: 2009-02-27  |  Article URL http://www.symantec.com/docs/TECH41540
 

Thanks In Advance

Ashish Sharma

euc_Altiris's picture

I am not facing this error.the thing is when i lauch Symantec Management Console 7.1 alll the menu items like 'Manage','Settings' are getting displayed(but i am not able to click any of those) but rest whole page is being displayed as 'Blank'

Ashish-Sharma's picture

Hi,

Did you try to another system are same problem ?

Thanks In Advance

Ashish Sharma

AngelD's picture

Are you seeing any warning (icon) in the lower left corner of IE?

mclemson's picture

What errors appear in the Altiris Log Viewer, especially any that may appear at the time when you open the console?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

siva_Cnx's picture

What is the SMP version ?
Whats the IE version?

We can try repairing the "activity center"

navigate to this folder Symantec Installation Manager\Installs\Altiris\altiris_activitycenter(depending upon the version that you have installed)