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not able to upgrade Linux client from 7.5 to 7.5.0.4 using push install from master server

Created: 18 Feb 2013 • Updated: 28 Mar 2013 | 5 comments
This issue has been solved. See solution.

master server version : 7.5.0.4

client OS : Linux 2.6.32-279.2.1.el6.x86_64

Client version :7.5

Attempting to install client binaries to a NetBackup server of
a different release/pack level.  Mixed version server/client
binaries on a single host are not supported.
client_config_failed
       pppp-bak.qqqqq.com install failed
 
 
Regards,
Bharath

Comments 5 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Check if NetBackup server is installed on the target host. /usr/openv/netbackup/version file exist, NetBackup server is installed.
If so, do not use update_client to this host. Apply both server and client pack locally.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

SOLUTION
Bharath Achar's picture
On client:
 
-bash: cd: /usr/openv/netbackup/version: Not a directory
[root@xxxxxxxx ~]# cat /usr/openv/netbackup/version
HARDWARE LINUX_RH_X86
VERSION NetBackup 7.5
RELEASEDATE Wed Feb 08 02:15:39 CST 2012
BUILDNUMBER 20120207
 
 
please let me know what and how to check ????
 
Marianne's picture

As per Yasuhisa's excellent post - the above output means that server binaries are installed on this client. You will also find /usr/openv/volmgr directory.

You cannot use update_clients to upgrade a NBU server.
As per Yasuhisa's post, you need to install server and client patch directly on this machine.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Marianne's picture

Always patch OpsCentre (using appropriate download) before even patching master server.
Please mark Yasuhisa's post as Solution.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links