Endpoint Protection

 Hi,

 My system recently had a virus inflection.The symptom is i am not able view the hidden files.If i enabled the hidden option from 'folder option' it is coming back the same position.I have installed SEP 11 & having latest signatures but it is not capturing anything.MY os is winxp with SP3.

 please give me some solutions to resolve the issue..

Regards,
 Subhi..

hi,
have you scanned n safe mode?

apply Microsoft patches as well.

You may try these steps
1. Click Start > Run and type REGEDIT

2. browse to the path  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced
On the right side, double click the hidden value and give it a value of 1.

Let us know if it works
Cheers
Pete

Hi Pete,

tnx , i will try both options...

      Hi this is not the permanent solution but if you are talking about error on only one system then you can try out this. Create a new admin user and log in to that user. Now check if you can see hidden files. if yes then delete previous account and run AV scan.
     

Hi pete,

i tried the both options,still it is not working,do u have any other soln for this..

Regards,
subhi..

search for a tool named  "RRT"  and download it . run the tool by selecting the appropriate option and restart the pc . and  se the effect.