Hi Guys,

Another one from me.  This is also currently open with Symantec support.

I have 4 servers, a mix of virtual and physical running Win 2008 R2 both 64 and 32 bit.

The only thing they all have in common is they are running LANDesk products.  3 are running LANDesk service desk, and 1 is our management suite server.

Since installing although all my full backups and incrementals complete with code zero, i have actually found not all the data is being backed up.  The D drive for instance NBK backs up 41GB and the server has 51+GB worth of data.  Restores have shown that there are many exe files but also entire folders, and other file types that are missed, yet NBK seems to think all is ok.   I have been testing most recently with explorer.exe which is a file the backup misses, and cant see for the life of my why.  I tried turning on true image with move detection, checked exclude lists, using VSS, i just cant see why i couldn't back up the files.  If i get windows to do a backup and dump it somewhere, NBK does pick that up correctly (that ours work around at this stage, but certainly not ideal going forward..)

We are running NBK version 6.5.4, clients are 6.5.4 on 32bit and 6.5 on 64.  All servers have file services and IIS  (I do have a test server with just the file server role that backs up fine.)

Any help would be great.

Max