Symantec Management Platform (Notification Server)

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  • 1.  Not All VMs Shown in Virtual Machine Computer View

    Posted Mar 16, 2012 06:11 PM

    I currently have 3 VMware Workstation test VMs (WinXP Pro, Win7, Win7 x64) listed under "Installed Agent" in my SMP 7.1 SP2 (v3 rollup) console.  I mentioned the v3 rollup just in case although I recall seeing this issue even before applying the pointfix rollup.  Anyhow, all are shown as "VMware Virtual Platform" for their hardware models as expected.

    However, under Manage->Computers->All Computer Views->Virtual Machine, I only see my 64-bit Win7 VM.  Anyone else see this in your console as well?  Not critical although was curious why the Virtual Machine view isn't picking up my other 2 VMs?  Thanks in advance!



  • 2.  RE: Not All VMs Shown in Virtual Machine Computer View

    Posted Apr 26, 2012 03:36 PM

    Not sure if this was an anomaly but I was using both /clean and /uninstallagents on a single aexagentutil command-line in my batch file to completely remove all remnants of Altiris 6 where I tried again by only using the clean switch.  Note that I chose this complete removal option to avoid the known side effects of redirecting my Altiris 6 agents to my SMP 7.1 server.

    After pushing the SMP 7.1 SP2 agent to my fresh new test VMs (i.e. I recreated/cloned them all from Sysprepped base templates, pushed the Altiris 6 agent onto them then ran my batch file to completely remove the client) and inventory was collected, they all properly show up under the Virtual Machines view now!

    I found KB docs that seem to indicate only 1 switch should be used with aexagentutil so perhaps my initial use of 2 switches in my script somehow affected the resource type tagged onto 2 of my 3 VMs that identified them as computers instead of virtual machines.