Not backing up Exchange after adding a secondary IP address to server
Our anti-spam server recently crashed and in order to keep email flowing, we added the IP address of the anti-spam server as a secondary address to the Exchange server (our anti-spam server is only one of four layers of malware defense). We did this in order to keep from having to change our DNS records, and re-NAT the firewall. Anyway, email is working again but for some reason, I see that my Exchange Server backup tape is showing empty. I also get this conditional warning (not an error):
The job completed successfully. However, the following conditions were encountered:
Could not completely protect remote computers because
the Backup Exec Remote Agent was not
A snapshot operation required by this job was unsuccessful. Check the job log and the Windows Event Viewer for additional information.
The second condition about the snapshot not being xcreated is not realted to my current issue -- I get those all the time. My issues is with the first condition about the missing Backup Exec agent -- which I know is installed. Clearly the backup was not successful as the tape is empty. I suspect it has something to do with the secondary IP address. This is only a temporary fix until the anti-spam server is back online. In the meantime, is there an easy fix to the alert so I can continue to get my Exchange DB backed up? Thanks!