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Not getting quarantine emails

Updated: 21 May 2010 | 2 comments
IT SuperHero's picture
IT SuperHero
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Hello,

I have configured quarantine for some users and set the notification emails to go out daily at 04:00. They are not being delivered.

Any ideas? I have been through the admin guide on quarantine and everything looks fine.

Thanks,

Dave

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Algouye's picture
27
May
2008
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Algouye

Hi,
 
Control Center settings, there is an option which you have to specify the host ip where the notification have to be routed.? did you look into it?
 
 
AL
 
 
mrmuggyd's picture
11
Jun
2008
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mrmuggyd

I had this problem after applying one of the Patch updates.  Check your Notification Settings in Quarantine on the Settings tab.  We had to change it to HTML only from Multipart.  Appearantly a bug.

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