NOT WORKING - Set centralized exception policy for clients to create exceptions

Created: 16 Jan 2013 | Updated: 16 Jan 2013 | 5 comments

RSASKA

This issue has been solved. See solution.

Hello Everyone!

On our SEP 12 RU2 Management console, I set a centralized exception policy to allow users to set all types of exceptions.

However, when I go to SEP 11 RU7 MP1 client machine, I am unable to add exceptions.

I have admin rights on the machine because I can install programs. How to fix this???

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Brian81 Trusted Advisor

NOT WORKING - Set centralized exception policy for clients to create exceptions - Comment:16 Jan 2013 : Link

There may be an issue because it is a 11.x client and a 12.1.2 SEPM. Policy may not be picking up correctly. Have you tried deleting the policy and re-creating and re-aplpying?

Also, did you check to make sure client has the latest policy serial number showing in SEPM?

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Rafeeq

NOT WORKING - Set centralized exception policy for clients to create exceptions - Comment:16 Jan 2013 : Link

you should have admin rights for that. can you quickly check this

From the Windows Desktop right-click on My Computer.
Click Manage, which should open the Computer Management Window as shown below.
Click the + next to Local Users and Groups or double-click it. Note: If you cannot access this section, you do not have administrator rights to the computer.

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq