Endpoint Protection

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  • 1.  Notifications reporting with 'No Data'

    Posted Apr 12, 2016 09:55 AM

    Hello, I've recently setup notifications for email with our SEP server. The notifications that come in are usually not helpful and contain messages such as...

    "Found 1 or more security events. Actual number of security events found was 74 in 1 minutes.
    Security events included:
    Compliance, Device Control, Network Threat Protection, Traffic, Packet and Application Control."

     

    But when I look further in the email, it's a lot of pie charts with 'No data'

    nodata.PNG

     

    And sometimes it will come in with data, but I would say 80% of the time it's 'No data'.

    Did I configure something incorrectly in notifications?



  • 2.  RE: Notifications reporting with 'No Data'

    Posted Apr 12, 2016 09:59 AM

    This looks to be from risks detected, not NTP, which would show targets attacked. What alert/report was configured?



  • 3.  RE: Notifications reporting with 'No Data'

    Posted Apr 12, 2016 10:11 AM

    I have the alert set as:

    alert.PNG



  • 4.  RE: Notifications reporting with 'No Data'

    Posted Apr 12, 2016 10:13 AM

    If you check Monitors >> Logs >> Network Threat Protection, do you have any relevant data there?



  • 5.  RE: Notifications reporting with 'No Data'

    Posted Apr 12, 2016 10:14 AM

    Yes, we run a vulnerability scanner and it has multiple entries in that log file which is expected.
     



  • 6.  RE: Notifications reporting with 'No Data'

    Posted Apr 12, 2016 10:15 AM

    But the last time it ran was 02:58:32, that screenshot with the 'no data' sent out at 4:34am, 5:34am, 6:34am and 7:34am



  • 7.  RE: Notifications reporting with 'No Data'

    Posted Apr 13, 2016 09:13 AM

    Any further assistance would be greatly appreciated



  • 8.  RE: Notifications reporting with 'No Data'
    Best Answer

    Posted Apr 13, 2016 09:26 AM

    What is the exact SEPM version?

    Try deleting and re-creating the alert.



  • 9.  RE: Notifications reporting with 'No Data'

    Posted Apr 13, 2016 09:40 AM

    I'm on 12.1.6 (12.1 RU6 MP4) build 6860 (12.1.6860.6400)

    I've re-added the alert. I'll let you know how it goes.

    Thanks again for your help.



  • 10.  RE: Notifications reporting with 'No Data'

    Posted Apr 13, 2016 09:41 AM

    Sounds good.



  • 11.  RE: Notifications reporting with 'No Data'

    Posted Apr 13, 2016 12:08 PM

    I've changed it to a event list vs a summary report and it appears to be good so far, althought it's just doing application control events so far