NS Critical vs Non-Critical errors

Antonp's picture

Can anyone give me more or less an idea of what errors generated in the Altiris Log Viewer is defined as System Critical errors and what are minor processing errors?

Example: If i had to tell a new Techinician to go through the logs and check errors in my log, which ones do i need to be worried about and which ones are not so critical to system performance. Or is it simply down to experience to help you adentify the critical errors?

SK's picture

Log entries

Severity 1 (Red) are actual errors, and these should be investigated asap.

Severity 2 (Blue) are warnings, and should be looked at or monitored.

Severity 4 (Black) are informational entries and only need to be referenced if you are investigating an error or a warning.

Severity 8 & 255 (Grey) are trace and verbose level, and provide more detail about what the NS is doing.  Only required when investigating issues.