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NS Error: An exception occurred while attempting to get Client Task Server list.

Updated: 21 May 2010 | 2 comments
alpe's picture
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This issue has been solved. See solution.

Does anybody know why I get a lot of these errors in my Altiris NS Log Viewer and how to resolve it?

Process: w3wp.exe (10020)
Module: AltirisNativeHelper.dll
Source: Altiris.ClientTask.Web.GetClientTaskServers.Page_Load
Text:

An exception occurred while attempting to get Client Task Server list ( Unhandled exception. Type=System.Data.SqlTypes.SqlNullValueException Msg=Data is Null. This method or property cannot be called on Null values. Src=System.Data StackTrace= at System.Data.SqlTypes.SqlString.get_Value() at System.Data.SqlClient.SqlDataReader.GetString(Int32 i) at Altiris.ClientTask.Web.GetClientTaskServers.LocateServersBasedOnSubnet(Guid resourceGuid) at Altiris.ClientTask.Web.GetClientTaskServers.Page_Load(Object sender, EventArgs e) )

Comments

jharings's picture
17
Dec
2009
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Are you using NS6 or NS7?

This was a known issue with v6 - see Altiris KB28720 and Altiris KB46277. I haven't seen this as much with v7, but a more general error occurs with clients with proxies configured. Do you have a proxy configured?

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

alpe's picture
14
Jan
2010
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Thank you! KB28720 did the

Thank you!

KB28720 did the trick.