Endpoint Protection

Windows 2003 servers just upgraded from SAV 10 to SEP 12.1 now getting NTFS Write errors during scheduled altiris snapshot every monring

Servers all started getting these error's around the time of the upgrade to SEP 12.1. Recommended Altiris exclusions are set on the altiris side and on the SEPM side. Only specific to server 2003 as all the 2008 servers work just fine.

Any ideas

hi Check this KB artical.

http://support.microsoft.com/kb/885688

can you pass on the sepm_inst.log ( located under % temp% folder)

Hello,

Check this MS Article:

A program may stop responding, and event 50 and event 26 are logged, when the program tries to write data to a volume mount point on a Windows Server 2003-based computer

http://support.microsoft.com/kb/890352

and this MS Thread:

http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/861b5b50-3312-4aa5-ad1c-bbefb627b9e7

Hope that helps!!

Our server team has already investigated all these MS articles provided with no results.. again this only started happening around the install of SEP 12.1 and never before.

here is the sep_inst.log file from one of the problem servers

Attachment(s)

SEP_INST_81.txt   1.70 MB 1 version

turns out the issue was only coincidence with our sep upgrade..issues was resolved using this..

http://www.symantec.com/business/support/index?page=content&id=TECH40677