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Number of licenses from version 11 to SEP 12

Created: 22 Apr 2013 • Updated: 22 Apr 2013 | 4 comments
This issue has been solved. See solution.

A client needs to renew the following product.


They are currently using version 11 and have increased around 20 additiional temporary clients now. Since the license price is expensive, they may not purchase enough licenses at this moment.

If upgrade SEP version from 11 to 12, will it not allow to use or connects sepm 12 server?  Any problems will be happend? Please advise.


Operating Systems:

Comments 4 CommentsJump to latest comment

W007's picture


You can upgrade sep 11 licenece sep 12

How to upgrade your SEP11 license to SEP12 online

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Ajit Jha's picture

Yes you can Install extra clients but SEPM will give you notification of Overuse.


Ajit Jha

Technical Consultant


Brɨan's picture

For 12.1 SBE, over deployed clients cannot download definitions.

For 12.1 enterprise, over deployed clients work normally, you just get alerted on the SEPM

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SebastianZ's picture

About the licensing enforcement rules

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Types of enforcement

When the license goes out of compliance the Symantec Endpoint Protection product goes into enforcement mode. There are two types of enforcement

1)  Hard Enforcement: SEP 12.1 Small Business Edition

  • Content update downloads stop for both server and clients.In Small Business Edition it's 1:1 mapping with CAT server.
  • UI changes and log notifications are started.

2)  Soft Enforcement: SEP 12.1 Enterprise Edition

  •  Content update downloads continue from all the sources.
  •  UI changes and log notifications are started.