Symantec Management Platform (Notification Server)

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  • 1.  Object Altiris.InvAgent is not installed: Class not registered

    Posted Apr 29, 2013 10:56 AM

    Hi,

    We recently migrated to NS 7.1 SP1, and are in the process of upgrading clients from NS 6 to 7, while in the course of validation, if agents and plugins are installing correctly - i've come across the above mentioned error (Title) on the NS 7 box itself - where inventory tasks on the agent are constantly failing. I tried to search the community and the KB for any possible solution to re-registed the plugin ( I see it listed in the install path). Below is the exact error and screenshots attached

     

    <event date='Apr 29 19:26:32' severity='2' hostName='xxxx' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1188' thread='1260' tickCount='228334014' >
      <![CDATA[Object Altiris.InvAgent is not installed: Class not registered (-2147221164). This situation should be resolved once the agent rollout has been completed.]]>
    </event>

    i ran into an article on KB, http://www.symantec.com/business/support/index?page=content&id=TECH143896 but the solution does not seem to work..

    any other way that i re-register the inventory plugin of the agent on the NS box?

    2013-04-29_200757.jpg

    2013-04-29_201129.jpg

    2013-04-29_201226.jpg

     

     

    Thank you,

    Vik



  • 2.  RE: Object Altiris.InvAgent is not installed: Class not registered

    Posted Apr 30, 2013 02:49 AM

    Hi,

    did you tried to just uninstall the plugin and install again?

    Regards



  • 3.  RE: Object Altiris.InvAgent is not installed: Class not registered

    Posted May 01, 2013 02:49 AM

    Nope, not sure how can i just uninstall inventory plugin alone from the agent, do not see it listed in add/remove programs as well..

    have raised a TT with symantec support as well, they've collected the logs yesterday - yet to hear from them..

    regards,

    Vik