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Occasional Windows7/64 BSOD on a Dell XPS 1640 (Genoa, Italy)

  • 1.  Occasional Windows7/64 BSOD on a Dell XPS 1640 (Genoa, Italy)

    Posted Aug 31, 2010 02:35 PM
    Hello everybody this is my first post here.


    I've installed two Dell laptops running windows7/64 IT and 12.0.1001.95 SEP SBE . Both PCs suffer occasional BSOD, apparently after some time after being idle. What I got after disabling the automatic restart was as follows:

    teefer2.sys

    PAGE_FAULT_IN_NON_PAGED_AREA

    Stop 0x000000050 ( 0xfffffa800337, 0x0, 0xfffff88005b0355c, 0x0)
    TEEFER2.SYS - Address fffff88005b0355c base at fffff8005afe0000, datestamp 4a0b1ec0
     
    Thanks in advance for any advice I might receive
    Ciao
    L.
     


  • 2.  RE: Occasional Windows7/64 BSOD on a Dell XPS 1640 (Genoa, Italy)

    Posted Aug 31, 2010 02:48 PM
    its because of the firewall component you have installed
    uninstall the network threat protection using add/ remove programs
    seelct modify
    uncheck NTP
    and run the install
    install the latest version http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/b9e5de9350b3ac048825766d008234c3?OpenDocument


  • 3.  RE: Occasional Windows7/64 BSOD on a Dell XPS 1640 (Genoa, Italy)

    Posted Sep 01, 2010 01:16 AM

    Turn User Access Control on see , it should work


  • 4.  RE: Occasional Windows7/64 BSOD on a Dell XPS 1640 (Genoa, Italy)

    Posted Sep 01, 2010 04:42 AM
    Could you please upload the memory dump???