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office 2013 updates install failed during symantec virtualization

Created: 25 Aug 2014 • Updated: 26 Aug 2014 | 3 comments
This issue has been solved. See solution.

I used Symantec Workspace Virtualization Admin and Workspace composer created one package(.xpf) of Office 2013 with all available office updates. recently some new updates are published and I have to included these updates to the  package(.xpf). 

I import the package(.xpf) to Symantec Workspace Virtualization Admin, and right click on the layer choose "Add to layer", the update is selected to be installed.

During insatllation, the windows explorer is crashed.


Any guys has suggestion or solution on this issue?  Thanks!

Operating Systems:

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EdT's picture

Please indicate exact versions of all Symantec products you are using.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Tammy_Huang's picture

Symantec Workspace Virtualization Admin - 7.5.749

Symantec Virtual Composer -

Tammy_Huang's picture

The issue can be fixed by below method.

before applying updates, just turn off UAC on windows7. and restart machine. then import Layer->add to layer->apply updates.

the windows explorer won't crash any more.