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Offline vault problem

Updated: 26 May 2010 | 1 comment
GABOR.POZSGAI's picture
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Hi,

I have enabled offline vault for a user, and it seems to be finished, downloaded 5 GBs. Yet I have this error in the client log very much times:

Unable to obtain content disposition from retrieved data: 12150 is generated when retrieving a message.

Now when the user tries to open an archived item, he just gets the shortcut, not the original mail, without any error. It worked before enabling offline vault.

I have found this article: http://seer.entsupport.symantec.com/docs/324307.htm. It did not help, because the download format is already MSG.

Can you help? Thanks!

 

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Rob Wilcox's picture
25
Nov
2009
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Please add a full client

Please add a full client trace to your post I don't think what you're seeing is related to the 12150...

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox