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OgarD.exe and Furio.exe - Cannot delete? Cannot be detected by SEP.

Updated: 21 May 2010 | 17 comments
Paul Mapacpac's picture
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This issue has been solved. See solution.

The file keeps on creating subfolders on my USB Drive..

It also disables internet access.

Already ran full scan on safe mode... It cannot delete the file.

Help! Please!

Comments

Om_123's picture
06
May
2009
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Hey try running in safe mode

restart in safe mode and run the virus scan .If you r able 2 see it then u can del it by changing its attributes

Nel Ramos's picture
06
May
2009
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Hi Paul, Looks like it is

Hi Paul,

Looks like it is still wild...
no solutions yet from the site.
Did you already ZIPed it to tech support?

imagebrowser image

Many thanks,

Nel Ramos

Paul Mapacpac's picture
06
May
2009
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Re

Yes I have submitted it to SecurityResponse and here's the reply.

We have analyzed your submission. The following is a report of our findings for each file you have submitted:

filename: C:\Documents and Settings\t_ss02\Desktop\OgarD.zip
machine: Machine
result: See the developer notes

filename: OgarD.exe
machine: Machine
result: See the developer notes

Customer notes:
Keeps on reinfecting my usb drive disables internet access.

Developer notes:
C:\Documents and Settings\t_ss02\Desktop\OgarD.zip is a container file of type ZIP OgarD.exe Our automation was unable to identify any malicious content in this submission.
The file will be stored for further human analysis This file is contained by C:\Documents and Settings\t_ss02\Desktop\OgarD.zip

I guess I have to wait for the human analysis. I am also on the process of creating a support ticket with symantec.

SAM_SHAIKH's picture
06
May
2009
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Can you please submit the

Can you please submit the samples to https://submit.symantec.com/platinum or https://submit.symantec.com/gold

It could be a new variant.

Please submit the file in .zip format.

Rgrds,
SAM

windessy's picture
06
May
2009
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Try unlocker tool

Try unlocker tool (google "unlocker download") - it can show what process or service holding that file.
Then process explorer (microsoft.com, search for "process explorer") to kill that process.
You also can try free drweb utility "cureit" at freedrweb.com/ - maybe some1 have detected that virus already.

Невозможно жить в обществе без чёткой цветовой дифференциации штанов (С)

Paul Mapacpac's picture
06
May
2009
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Re

Hi windessy, yes I already removed it.. but not with the help of SEP, just wondering why SEP did catch it.. I have searched some forums on the net and they already encountered this March 2009.

and yes I used the Unlocker Tool (I am using this even before), but you have to do something even before you can use the unlocker tool. The exe file is not visible at first.

Nel Ramos's picture
07
May
2009
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Was it dependent on

Was it dependent on iexplorer.exe in the task manager...?
Sometimes renaming the folder, copying it back again to the PC could make the exe file visible again.
nice work Paul.

thanks. 

Nel Ramos

mon_raralio's picture
07
May
2009
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upd

I know that it's been only a few hours since Paul reported this. But has a Rapid Release been created already? I don't even know the codename of the virus to do any search on it.

Anyway, I found that there is already a quick fix for this from another site: http://www.virusremovalguru.com/?p=1664

Plus, they used another tool (HijackThis) to pull out info on the registry and file system. I know Symantec has one, I just forgot where the link to the file was.

It was first identified last March 3, 2009. Or so the site says.

“Your most unhappy customers are your greatest source of learning.”

Nel Ramos's picture
07
May
2009
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That was fast. Thanks paul M.

That was fast.
Thanks paul M. for sending the zip to symantec.
hope to se the removel proceedure in this forum trail before you close this.

Thanks.  

Nel Ramos

Paul Mapacpac's picture
07
May
2009
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Re

No rapidrelease created yet. But I'll follow-up with Symantec Support today. I already contained the virus.. I am just wondering why SEP cannot detect this, I have searched other forums on the net and the 1st appearance was Dec 2008.

Paul Mapacpac's picture
07
May
2009
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Re

Hi Nel, since it cannot be detected by SEP yet. I managed to contain the virus by but using different tools. But not sure if it's ok to post the tools I used, I may need to consult an admin, symantec employee before posting this. I hope the admins can look at this thread.

mon_raralio's picture
08
May
2009
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Update

I received an alert from SEP while logged-off. OgarD.exe was detected as a Trojan Horse and was Quarantined.
Its original location was in the C:\RECYCLERS folder. No USBs were connected at the time.

“Your most unhappy customers are your greatest source of learning.”

Nel Ramos's picture
10
May
2009
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Hi Team Symantec, Just to

Hi Team Symantec,

Just to follow up on this thread, Do we already have a fix on this infection in Symantec?
I was checking Symantec threat, but no entry yet..

http://searchg.symantec.com/search?q=ogard.exe&cha...

Do we have a ETA on this team?

thanks.

Nel Ramos

mon_raralio's picture
13
May
2009
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No update?

Hi, Isn't there any updates yet? I've been waiting for Symantec to add this to the definitions already. :(

“Your most unhappy customers are your greatest source of learning.”

Paul Mapacpac's picture
13
May
2009
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Re

Iam having problems connecting to Symantec Support, for updates I'll update this thread.

Paul Mapacpac's picture
14
May
2009
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Re

Good news! SEP can now detect the files, but cannot be cleaned for now, only quarantine. It is detected as "Trojan Horse". I also talked to Symantec Support, they asked me how did I removed it, I gave them instructions on the tools I used.

Regarding my virus submission. They told me that they will send the full details if the info is available.

mon_raralio's picture
14
May
2009
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Since it's a separate file,

Since it's a separate file, the only actions were to quarantine or delete the initial file.

“Your most unhappy customers are your greatest source of learning.”