Old Computers Reporting back inventory in NS
Updated: 21 May 2010 | 5 comments
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Hi we have found a group of old computers that have been formatted and returned back to leasee reporting back with inventory in Resource Manager - Summaries - Last Inventory Received (yesterday) the machines were removed in June.
This was discovered as we are trying to find computers with an old version of software on them and this group of computers popped.
I know I can manually retire but we have been in the practice of purging any old computers every 4 months so I was wondering how computers can report last inventory's when they don't exist?
Any ideas? Cat
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AD or AMT?
Do these old computers still have active computer objects in AD, as the AD Connector will still import these if you use it?
Were these machines AMT devices? If so, then they will still have entries in the Intel database, which will be imported into the NS database if you have OoB Solution installed and the synchronisation option enabled.
Thanks this does explain it
Thanks this does explain it as they do have active computers objects in AD and we use the AD connector
You can somewhat avoid this
You can somewhat avoid this if you adjust your AD import option to only import active objects. After the machines are retired, disable their computer objects in AD.
Thanks,
Kyle
Symantec Trusted Advisor
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How did you know?
What made you realise the machines were reportig back in? I had this same problem and didn't find it for a while. We were running reports of sotware on machines that have reported in for the last X days and thought everything was fine, but because AD was not clean and we import from AD on a daily basis these machines were showing that they reported in, screwing up our numbers. To resolve this I put a check in clause into all of my reports so now they read off the last time the Altiris Agent checked into the NS.
SELECT c.[Name], a.LastConfig FROM vcomputer c JOIN ( SELECT ResourceGuid, LastConfig = datediff(dd,MAX([StartTime]),getdate()), LastConfigDate = MAX([StartTime]) FROM Evt_NS_Client_Config_Request GROUP BY ResourceGuid HAVING datediff(dd,MAX([StartTime]),getdate()) < '21' ) AS a ON a.ResourceGuid = c.guid order by a.LastConfigWe only knew as we were
We only knew as we were trying to find computers with out of date virus program, when we were reporting we realised that these computers were in the list but no longer exist. I have checked AD and they were still in there - as there were only about 30 computers with the old version it was easy to pick out the ones that didn't physically exist.
I do like your above report and think it will also be useful
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