Endpoint Protection

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  • 1.  old definitions often show in pc clients

    Posted Feb 13, 2012 03:10 AM

    Hiii,..

     

    i wanna ask to you about this problem,

    when i check content update SAV 10 in clients by console , I often find error update (old definitions) on the client computer but the client is still connecting to the server. so, i always reinstall symantec when i met this problem

    maybe you have solution about my problem.

    THANK`S yes



  • 2.  RE: old definitions often show in pc clients

    Posted Feb 13, 2012 03:24 AM

    Please check the connectivity of the server and clients..for any communication problem.



  • 3.  RE: old definitions often show in pc clients

    Posted Feb 13, 2012 05:01 AM

    Hi,

    Please re configure Reporting server.

     

     



  • 4.  RE: old definitions often show in pc clients

    Broadcom Employee
    Posted Feb 13, 2012 05:12 AM

    what is the SAV version?

    can you copy the grc.dat from server on to the client and check if it communicates and updates?



  • 5.  RE: old definitions often show in pc clients

    Broadcom Employee
    Posted Feb 13, 2012 07:47 AM

    Hi SALMAN88,

    You must have plan of migration at this point.

    I would like to share following information with you.

    End of  SAV support  --> 2012-07-04 

    Release Details & expiry of products for 9x & 10x

    http://www.symantec.com/business/support/index?page=releasedetails&key=51852

    http://www.symantec.com/docs/TECH178551

    Please plan the migration to SEP 12.1 in the near future. SEP 12.1 is the latest Antivirus built by Symantec.