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Old error returned in 7.5? Unable to generate policy XML for item: 1d04c3ce-0957-462e-9ea3-9938600ebd7b (TECH121961 and TECH180513)

Created: 16 Mar 2014 • Updated: 17 Mar 2014

Building a new environment Solution per Solution I get an problem what in my memory (and looked it up: TECH121961 and TECH180513 ) seems to be returning; I am not sure if I should use the 7.1 SP2 solution... Lucky there is Snapshots so I will try anyway later this week... Before I go there, anybody some input? This is the error:

Unable to generate policy XML for item: 1d04c3ce-0957-462e-9ea3-9938600ebd7b Altiris.NS.Exceptions.AeXException (Altiris.NS.StandardItems): Unable to build the client configuration XML for advertisement with guid {1d04c3ce-0957-462e-9ea3-9938600ebd7b}. Reason: Did not get a row for Software Delivery Advertisement "Inventory Plug-in for Windows Install", Guid = {1d04c3ce-0957-462e-9ea3-9938600ebd7b} from the SWD tables.

at Altiris.NS.StandardItems.SoftwareDelivery.AdvertisementItem.OnBuildClientConfigXml2(Guid workstationGuid, XmlNode requestDocumentElement, XmlTextWriter xmlBuilder)

at Altiris.NS.StandardItems.Policies.ClientConfigPolicy.GetConfigXml(Guid resourceGuid, String requestXml)

at Altiris.NS.AgentManagement.PolicyRequest.<>c__DisplayClasse.b__a(IDatabaseContext ac)

at Altiris.Database.DatabaseContext`1.RetryAction(Int32 retries, Boolean transacted, Getter`1 getContext, Action`1 action, Action`1 retry, DeadlockRetryArgs& re, Exception& exception)

at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetryHelper(Int32 retries, Boolean inTransaction, Getter`1 getContext, Action`1 action, Action`1 retry, Boolean transacted)

at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, IsolationLevel isolationLevel, Boolean independentContext, Action`1 action, Action`1 retry)

at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, Action`1 action, Action`1 retry)

at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Action`1 action, Action`1 retry)

at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicy(String request, Guid requestGuid, Guid resourceGuid, Guid hostGuid, Guid policyGuid, String& policy, String& policyHash, Guid& category, Int32& priority, Boolean& canCache, ISet`1& requiredPermissions, ISet`1& filterCollections) Altiris.NS.Exceptions.AeXException (Altiris.NS.StandardItems): Did not get a row for Software Delivery Advertisement "Inventory Plug-in for Windows Install", Guid = {1d04c3ce-0957-462e-9ea3-9938600ebd7b} from the SWD tables.

at Altiris.NS.StandardItems.SoftwareDelivery.AdvertisementItem.OnBuildClientConfigXml2(Guid workstationGuid, XmlNode requestDocumentElement, XmlTextWriter xmlBuilder)

Exception logged from:

at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)

at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicy(String request, Guid requestGuid, Guid resourceGuid, Guid hostGuid, Guid policyGuid, String& policy, String& policyHash, Guid& category, Int32& priority, Boolean& canCache, ISet`1& requiredPermissions, ISet`1& filterCollections)

at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicies(String request, String configVers, Guid hostGuid, List`1 idents, SortedDictionary`2& policies, SortedDictionary`2& hashes) at Altiris.NS.AgentManagement.PolicyRequest.GetPoliciesInternal(String request, Boolean bCompress, String& agentPoliciesXml)

at Altiris.Web.NS.Agent.GetClientPolicies.ProcessRequest(String& request, Byte[]& clientConfigData, String& clientConfigXml, Boolean& compress)

at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)

at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Delegate.DynamicInvokeImpl(Object[] args)

at Altiris.Common.Threading.LocalThreadPool.InvokeCallback(Object state)

at Altiris.Common.Threading.LocalThreadPool.ExecuteUserWorkItem(UserWorkItem workItem)

at Altiris.NS.Threading.NSThreadPool.ExecuteUserWorkItem(UserWorkItem workItem)

at System.Threading.ExecutionContext.runTryCode(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at Altiris.Common.Threading.LocalThreadPool.ExecuteWorkerRequest(LocalThreadPoolWorkerState worker, UserWorkItem req)

at Altiris.NS.Threading.NSThreadPool.ExecuteWorkerRequest(LocalThreadPoolWorkerState worker, UserWorkItem req)

at Altiris.Common.Threading.LocalThreadPool.ThreadPoolProc(Object param)

at System.Threading.ThreadHelper.ThreadStart(Object obj)

**CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.5.1670.0&language=en&module=qlub65YMYgWeGGssRthgvPJtSnqtqPyZ7gignX0E5C2Nyx/FnmGK7YUl0jczhFIW&error=866210641&build=**CEDUrlEnd**

Operating Systems: