Endpoint Encryption

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  • 1.  old pgp desktop license not working

    Posted Apr 14, 2013 09:54 AM

    Several years ago I purchased a PGP desktop license and lifetime upgrades.... but now after I can't login and it's telling me my license has expired.

    I'm sure this has something to do with Symantec's purchase but I can't seem to get a email contact to get this resolved.

    Please provide a customer care support link for the pgp division.

     

     



  • 2.  RE: old pgp desktop license not working

    Posted Apr 14, 2013 10:44 AM

    Customer Support Assistance

    http://www.symantec.com/support/assistance_care.jsp

    How to create a new case in MySymantec (formerly MySupport)

    http://www.symantec.com/docs/TECH58873

    How to update a support case and upload diagnostic files with MySupport

    http://www.symantec.com/docs/TECH71023

    OR

    Regional Support Telephone Numbers:

    United States: https://support.broadcom.com (407-357-7600 from outside the United States)

    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

    United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp



  • 3.  RE: old pgp desktop license not working
    Best Answer

    Posted Apr 14, 2013 10:57 AM

    You may be interested in End-of-Life and End-of-Support Announcement for PGP-branded products - EOL



  • 4.  RE: old pgp desktop license not working

    Posted Apr 14, 2013 10:45 PM

    Thanks for the information -