Endpoint Protection

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  • 1.  Old Virus Def

    Posted Nov 04, 2012 10:52 PM

    the scheduled reports of my SEPM shows some of my clients are still running on OLD DEF of SEP but when i check the entire system, i cant find those systems. i even deleted all the systems from SEPM and run the reports after couple of days, the problem persists

    any clues?



  • 2.  RE: Old Virus Def

    Posted Nov 04, 2012 10:57 PM

    Hi,

    are you using image os ?

    Are SEP client showing online in SEPM console ?

    Check this download and try one or two system and check problem again received or not

    https://www-secure.symantec.com/connect/downloads/image-installation-system-problem



  • 3.  RE: Old Virus Def

    Posted Nov 04, 2012 11:03 PM

    the OS image is not GHOSTED / i cant find the systems with those outdated virus def as reported by the SEPM scheduled report, but when ever i run the report or schedule the report, the message creeps in



  • 4.  RE: Old Virus Def

    Posted Nov 04, 2012 11:45 PM

    Iam also having the same issues..scheduled report is showing old date but clients are up to date only?



  • 5.  RE: Old Virus Def

    Posted Nov 05, 2012 12:29 AM

    Could you check if the Disk space on the SEPM server?

    Try Increasing the heartbeat interval to feasible value (eg. 500 computers 1 hr interval). 

    Delete entries from data/inbox/agentinfo folder and .tmp files from data/inbox.



  • 6.  RE: Old Virus Def

    Posted Nov 07, 2012 10:45 PM

    Hard disk is having more than 150 GB free space



  • 7.  RE: Old Virus Def

    Posted Nov 08, 2012 03:25 AM

    Hi

    What is the SEPM version ?

    Regards