Omitting Files on Scan
We are having various issues with our full scans. The servers and a desktop are omitting 20-40% of their files. There should not be this many files in use at 2 am, and we have it set to scan all files and programs.
Another piece of the puzzle is that we recently battled with a conficker/virut infection. We did remove all systems from the network and ran removal tools, then applied Norton and ran all Windows update. We were getting pinged by a missing machine - which turned out to be a tv which used as a monitor in the lobby - now disconnected.
downadupB has popped up twice after the cleaning, but we don't know how - Norton is quarantining and deleting it. I would like to force a scan of ALL files.
Any advice for a fairly non-techie user?