Endpoint Protection

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  • 1.  One computer with SEP 12 installation issues -

    Posted Jul 21, 2011 01:22 PM

    Chronologically:

    I pushed SEP 12 out to the Windows XP 32 bit computer that had SAV 10 (Note that OS on E drive). Push fails.

    Manually install successfully but next day SEP is no longer loaded. Services wont start with message that "Could not start the Symantec Management client service on local computer error:1067: The process terminated unexpectedly."

    Uninstall from Add Remove programs successfully. Reboot.

    Try to install on top of this with error message Error 2343 file path not specified.

    Try running cleanwipe again and reinstalling again and get same error from MSI package instead of .exe package.

    Not sure where to turn with this one. Articles over the internet point to a .ini file problem or MSI package problem. Haven't really found anything substantial.



  • 2.  RE: One computer with SEP 12 installation issues -

    Posted Jul 21, 2011 01:33 PM

    export a package after unchecking the single exe option

    or isntall from CD1 /SEP folder what u have downloaded from the file connect



  • 3.  RE: One computer with SEP 12 installation issues -

    Posted Jul 21, 2011 02:02 PM

    Thanks for the quick response Rafeeq.

    I've already tried unchecking the single.exe and ran it as a msi instead. Same deal.

    Don't know how running installer off SEP folder on CD1 is going to be any different than what I've already tried. This user is fairly high up on the totem pole and I've hijacked his comptuer for 3 hours already today. Need to come at this with a highly probable solution.



  • 4.  RE: One computer with SEP 12 installation issues -

    Posted Jul 21, 2011 02:11 PM

    lets try unmanaged from CD1 for last time.

    if it fails post the %temp%

    sep_inst.log file plz



  • 5.  RE: One computer with SEP 12 installation issues -

    Posted Jul 21, 2011 03:05 PM

    User is trying to push a project out. Will reconvene with this tomorrow. Have install SAV 10 back on computer for now. Thanks again for quick response.



  • 6.  RE: One computer with SEP 12 installation issues -

    Posted Aug 04, 2011 04:19 PM
      |   view attached

    Tried to do an unmanaged install and same errors happened.

     

    I've attached the log. Please help

    Attachment(s)

    txt
    SEP_INST_60.txt   2.44 MB 1 version