One message causing a lot of errors in the Event Log
I am having an issue where I believe that one particular message is generating a lot of errors in the Enterprise Vault and Enterprise Vault Converters event logs.
During the archving task I see a lot of the following in the Enterprise Vault event log:
Event Type: Error Event Source: Enterprise Vault Event Category: Storage Archive Event ID: 6592 Date: 26/03/2009 Time: 12:26:31 PM User: N/A Computer: WPREV01 Description: Abnormal error occurred VaultId: 17D4DFEDE8DF3B746AD290BE7A46F858F1110000evsite Reference: GOPV/dt For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp Data: 0000: 43 61 74 61 73 74 72 6f Catastro 0008: 70 68 69 63 20 66 61 69 phic fai 0010: 6c 75 72 65 20 20 5b 30 lure [0 0018: 78 38 30 30 30 66 66 66 x8000fff 0020: 66 5d f]
These seem to coincide with the following errors in the Enterprise Vault Converters log:
Event Type: Error Event Source: Enterprise Vault Converters Event Category: Storage Archive Event ID: 6497 Date: 26/03/2009 Time: 12:28:54 PM User: N/A Computer: WPREV01 Description: Error from document conversion: Vault ID: 1D3E5D47290AA0E4D8491381494F45C431110000evsite Saveset Message for Mailbox /o=TPI/ou=TPIGroup/cn=Recipients/cn=BPavlicic, Message titled: Thanks to ALL <0x8004011b>
It seems to be this one message ('Thanks to ALL') that is causing this issue. Is there any way that I can tell EV to discard this message? Or would anyone have any idea on what is causing this error?
The only think unique about this message is that it was sent as a farewell by someone by selecting the first recipient in the GAL and then Shift + clicking on the last recipient which would have generated over 2000 recipients.
Any pointers would be greatly appreciated. I am using EV 7.5