One user, more emailaddresses
When creating a ticket, one of our users would like 2 of his collegues (who are not (yet?) known in Service Desk 7.1) to be notified by mail. I have tried to add these two mail addresses to this user's account but no mail is sent to the other addresses.
Is this possible? Where should I add the mailaddresses of the two collegues involved?
Thanks for your answer.