Video Screencast Help


Created: 18 Mar 2013 • Updated: 29 Apr 2013 | 4 comments
This issue has been solved. See solution.


I see a resource state in ONLINE|MONITOR TIMEDOUT state.What is this state ?How to clear this state ?

regards ,


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mikebounds's picture

If the monitor times out more times than set by the agent attribute FaultOnMonitorTimeouts (default of 4), then the resource is faulted and then the clean script is normally called to offline the resource.  As your resource is ONLINE, this could mean the clean failed or ManageFaults attribute is set to NONE so VCS takes no action on a resource fault.

To resolve you could:

  1. Look at the reason why your monitor is timing out to try and stop the monitor timing out
  2. Manually offline the resource and then clear the fault



UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

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Venkata Reddy Chappavarapu's picture

In your case the resource is online state and the monitor entry point is timing out. It could be due to monitor entry point hung. You can check whatever script your monitor entry point runs, could be run withoiut any issues outside, and resolve any issue. Then you can probe the resource to sees if it can complete the monitor.

You can also try increasing the MonitorTimeout value for the resource type.



Venkata Reddy Chappavarapu,

Sr. Manager,

Information Availability Group (VCS),

Symantec Corporation


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stinsong's picture

The status means the resource type monitor agent does not get return value within turnable parameter MonitorTimeout while the resource is online.

To clear the state, you may kill and restart the resource type of agent (e.g. Agent /opt/VRTSvcs/bin/NIC/NICAgent) and then probe the resource by command "hares -probe <resource name> -sys <hostname>"

shiv124's picture

Thanks for the replies.I corrected the resource which has the problem.The issue is fixed.