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Created: 05 Feb 2010 • Updated: 06 Aug 2010 | 1 comment

After wiping-out my primary hard drive (C:), and then restoring it, how do I get the new copy of Norton Save & Restore 2.0 to reconize that I have made previous backups on an external drive.  Now, I would like to restore things like my address book, favorites, e-mail's, ect?  NS&R keeps prompting me to create a new backup of my disk's.

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Thomas K's picture

This Symantec KB may be helpful.

Restoring files and folders by using file and folder backup data in Norton Save & Restore 2.0

If that fails to help with your issue, then you should visit the Norton Community for assistance with Norton Save & Restore 2.0.