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  • 1.  Open attachments to the Incident directly from the process view page

    Posted Sep 05, 2013 07:39 AM

    Hello!

    When we open attachments to the incident in SD 7.1 from the process view page - it opens immediately. When we do this in sd 7.5 the link to attachment opens the page with this attachment in documents tab. How can the SD 7.5 be configured to behave the same way as SD 7.1 ?



  • 2.  RE: Open attachments to the Incident directly from the process view page
    Best Answer

    Posted Sep 06, 2013 06:08 AM

    The issue is solved. This functionality can be configured in Attachments webpart



  • 3.  RE: Open attachments to the Incident directly from the process view page

    Posted Sep 17, 2013 10:02 AM

    Just wanted to say thanks.   This was a common complaint I've had for months.   I don't know why I didn't think of checking the webpart options.