Video Screencast Help

Open process type action in new window

Created: 12 Jul 2012 • Updated: 12 Jul 2012 | 4 comments
This issue has been solved. See solution.

Is it possible to have a process type action in ServiceDesk open in a new window instead of an iframe? Firefox, IE, and Safari handle printing of the iframe differently and it would be much easier to handle if it were in a new window.

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reecardo's picture

We actually have an open issue on this:

 2644996 Add Process Type Action component should have the ability to open in a new window's picture

So I'm guessing that means there is no way currently and I'll have to hope it ends up in 7.5?

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reecardo's picture

Yep... it's pretty much slated for a future release.

reecardo's picture

This feature should appear in 7.5.