Operating system missing
I have searched the Forum for a solution to my problem but have been unable to come up with a clear answer.
I had an issue with a users laptop where the PGP login screen would not load. I connected the users harddrive to another computer running PGP where it showed a D: drive and an E:drive but could not open either drive.
I then ran the command
c:\program files (x86)\pgp corporation\pgp desktop\pgpwde ---recover --disk 1 -p "password"
This completed successfully I was prompted for the user's passphrase and the drive became (SERVICE) E: which was accessible but the (local disk) D: is still not accessible.
I put the disk back in the laptop and attemmpted to boot. The PGP login screen loaded successfully but follwoing this screen I get an error of 'Operating system missing'
Do I still need to decrypt the (local disk) D: ? How is ths done?
I am not booting in UEFI mode
thanks in advance