Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Operating System not found when Restoring VM

Created: 20 Mar 2014 | 5 comments

Hi community

I've some backup of Vmware VMs with Backup Exec 2012 Appliance, now i need to restore in another different server, the restore process finish sucesfully, but when i power on the Vm i obtain the message error "Operating System not found" .

These are my scenario:

The VM Source ESXi 5.5.0) is in Vshpere 5.5 

Operating System: Windows Server 2012 R2

2 partitions ( C: et D:) In different datastore

Array Controller : HP Smart Array B320i RAID Controller

The Destination VM is:

ESXi 5.5.0, 

I've only one datastore

Array Controller : HP Smart Array B320i RAID Controller

I need to restore about 10 VMs with the same settings and i've the same message

Thanks

Operating Systems:

Comments 5 CommentsJump to latest comment

CraigV's picture

Hi there,

Is this the issue you are experiencing?

http://www.symantec.com/business/support/index?page=content&id=HOWTO44452

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

hhoyos's picture

Hi Crag

Probably, but this document deom 2011 is for Netbackup , we've Backup Exec 2012...

Thanks

CraigV's picture

OK...which version of vSphere are you running and which version of BE is installed on the appliance?

Have you made sure that your appliance is fully patched with the latest BE patches?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

pkh's picture

Server 2012 R2 is not supported by BE 2012 which is the version of BE in the appliance.  You got to wait till BE 2014 which is due to be released in the middle of the year.

hhoyos's picture

Ok Pkh

For my first one, i've Windows 2012 so i need to wait, but the other one i've Windows 2008 R2 , i've restarted with the Windows 2008 DVD and in the console i can see the disk but free and any volume and any partition.

Thanks