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The operation failed because the vCenter or ESX server reported a problem creating or accessing one or more files needed

Created: 30 Jan 2013 | 6 comments
Sinner xyz's picture
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hello,

AVVI backup for one of the DC, have started to fail with following error:

The operation failed because the vCenter or ESX server reported a problem creating or accessing one or more files needed

V-79-57344-38308 - The Virtual Machine resource is not responding. Backup set canceled.

 

I have tried the following steps, with no help:

-Updated BE media server  + updated remote agent + reboot
-deleted old snapshot
-brwse datastore - no old snapshot present (.VMSN)
-Just 1 Virtual disk, 40 GB and completely allocated
-non GRT backup also fails
-able to take new snapshot from - snapshot manager
-repair Vmware tools - reboot
-deleted -recreated the job
 

-Running  RAWS based backup right now to see if that would work.

Thanks in advance

 

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Sinner xyz's picture

Thanks Craig, but the steps I have tried \mention above are from the same article plus few more,

any other suggestion?

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VJware's picture

Is there any application error event 1000 logged on the media server (with faulting application beremote.exe) ?

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Sinner xyz's picture

No Vjware, no remote crash on media server.

Backup of DC using remote agent is working.

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VJware's picture

Post repair of VMware tools, did you confirm the VMware VSS provider was not installed ? And its best to reinstall RAWS post reinstall/install of VMware Tools..

Are you backing up via the vCenter ? If yes, as a test, try a backup via the ESX node instead.

 

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Sinner xyz's picture

I have open a ticket with Symantec support about this issue, lets see what they come up with.

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