Video Screencast Help

Ops Center 7.5 - Can't open WebUI Logon

Created: 30 Aug 2012 | 4 comments

I have a newly installed Netbackup Ops Center server 7.5 that I cannot open the web console on.  When opening the WebUI Login shortcut I get the following error in Internet Explorer 9:

          HTTP Status 404 - /opscenter/

          type Status report

          message /opscenter/

          description The requested resource (/opscenter/) is not available

Any assistance on this would be appreciated.

Comments 4 CommentsJump to latest comment

Backup_Exec's picture


Please check the comments posted in thread below and see if that helps your cause.



Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

BanksyMJ's picture

@Netbackup Admin Guy

Are you running Ops Center on a physical server or a VM? I had this problem recently while running in a VM. The Symantec Opps Center Service wouldn't start. I increased the amount of memory allocated to the VM, A reboot of the VM, the service started and the problem went away.

Best Regards

Symboy's picture


  Please check with below points once you confirm that all services are running 

1) Try different browser

2) Check if the default ports are available to connect to GUI

Reinstalling Java would be worth to try depending upon the error you seen in GUI / WEBSERVER logs

Note: If this post provides you with a solution don't forget to mark the discussion as solved.

muhanad.daher's picture

Did you check if services on Opscenter and Opscenetr database are run?


Muhanad Daher

Senior Data Center Engineer