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Opscenter 7.5 Data collection fail

Created: 25 Mar 2014 | 1 comment
Nkadi's picture

Hi Guys, please help.

Opecenter 7.5 is falling to collect data on one of my 3 backup server, backup server is running Backup Exec 2010R3. I have reinstaled the agent, service accout permission has admin rights.

Collection is failing with the following error:

[Nbsl/Agent communication exception]: com.symantec.nbu.nom.scl.common.agent.exception.AgentException: A4012: Error while Job data collection: Return Code: -100 BE Server Connection issue.

Operating Systems:

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Dave High's picture

Hi,

You may need to open a support case. This should work as long as you have the Agent configured correctly.

 

dave